{"id":29112,"date":"2026-01-04T08:49:24","date_gmt":"2026-01-04T08:49:24","guid":{"rendered":"https:\/\/veor.cloud\/?page_id=29112"},"modified":"2026-01-04T08:50:40","modified_gmt":"2026-01-04T08:50:40","slug":"warranty-repairs","status":"publish","type":"page","link":"https:\/\/veor.cloud\/?page_id=29112","title":{"rendered":"Warranty &amp; Repairs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29112\" class=\"elementor elementor-29112\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d00baff wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"d00baff\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-face55d wd-section-stretch-content e-con-full e-flex e-con e-child\" data-id=\"face55d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf0f3e elementor-widget elementor-widget-wd_text_block\" data-id=\"dbf0f3e\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center\">\n\t\t\t\n\t\t\t<p>Free shipping on orders over $100 within the United States.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d3b617 e-con-full e-flex e-con e-child\" data-id=\"9d3b617\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1a1820b e-con-full e-flex e-con e-child\" data-id=\"1a1820b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32df156 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"32df156\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Warranty &amp; Repairs<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21c7ea1 e-con-full e-flex e-con e-child\" data-id=\"21c7ea1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bb3e85 elementor-widget elementor-widget-wd_text_block\" data-id=\"3bb3e85\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left color-title\">\n\t\t\t\n\t\t\t<h3>Warranty Period<\/h3><ul><li>Please notice that we offer a\u00a0<strong>60-day<\/strong>\u00a0warranty on jewelry containing elastic cords, braided cords, ribbons, leather, or waxed cord parts.<\/li><li>Our meteorite jewelry, metal chains, sterling silver jewelry, and sterling silver jewelry with crystals\/gemstones are covered by a\u00a0<strong>90-day<\/strong>\u00a0warranty.<\/li><\/ul><h3>Warranty Coverage<\/h3><ul><li>During the period\u00a0of warranty, if any component mentioned above breaks or loosens, any beads come out, or the product is significantly damaged during daily wear, feel free to contact us to request a repair.<\/li><\/ul><h3>How to Request a Repair<\/h3><ul><li>To request a repair, please check our\u00a0<a title=\"contact us page\" href=\"https:\/\/awnl.se\/pages\/contact\" target=\"_blank\" rel=\"noopener noreferrer\">contact page<\/a>\u00a0(or via email at\u00a0<a class=\"ql-link ql-author-87138004 ql-size-11\" href=\"mailto:info@awnl.se\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">info@awnl.se<\/a>) and make sure to include the following information:<ul><li>Contact name<\/li><li>Telephone number<\/li><li>Proof of purchase or order number (for example, an order confirmation or receipt)<\/li><li>A brief description of the damage with at least two photos of the product\u2019s present condition.<\/li><\/ul><\/li><\/ul><h3>Repair Process\u00a0<\/h3><ul><li>Upon receipt of the above information, we will assess and authorize your request. Our customer service representatives will contact you within 48 hours with further instructions.<\/li><\/ul><h3>Replacement and Repair Time<\/h3><ul><li>Once your request is authorized, please follow the representative\u2019s instructions for returns. After we confirm the receipt of the product, we will move forward to repair or replace the item with a new one of equal value for free and mail it to your address.<\/li><li>After receiving the item, it usually takes\u00a0<strong>3~5 working days<\/strong>\u00a0to process the replacement and 30~45 working days to complete the repair for your item, after which a package will be sent to the specified address. We will explain, clarify, and provide a proper and compliant solution in exceptional circumstances.<\/li><\/ul><h3>Limitations and Discounts<\/h3><ul><li>For consumable accessories parts, we only provide one repair or replacement during the warranty period. We appreciate your understanding.<\/li><li>If you want to purchase a brand-new item of equal value, we will offer you a one-time 50% discount coupon after confirming the situation.<\/li><\/ul><h3>Shipping Charges and Unauthorized Repairs<\/h3><ul><li>All repairs are subject to additional shipping charges.<\/li><li>We will not accept any item sent for repair that has not been authorized beforehand.<\/li><\/ul><h3>Damages and Issues<\/h3><ul><li>Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that our customer service representatives can assist you.<\/li><\/ul><p>Thank you for your patience as we strive to provide the best services, but please be mindful that there may be delays to staffing and safety requirements.<\/p><p>Thank you again for choosing AWNL Jewelry.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Free shipping on orders over $100 within the United States. Warranty &amp; Repairs Warranty Period Please notice that we offer<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29112","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/veor.cloud\/index.php?rest_route=\/wp\/v2\/pages\/29112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veor.cloud\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veor.cloud\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veor.cloud\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veor.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29112"}],"version-history":[{"count":4,"href":"https:\/\/veor.cloud\/index.php?rest_route=\/wp\/v2\/pages\/29112\/revisions"}],"predecessor-version":[{"id":29117,"href":"https:\/\/veor.cloud\/index.php?rest_route=\/wp\/v2\/pages\/29112\/revisions\/29117"}],"wp:attachment":[{"href":"https:\/\/veor.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}